Request Service for Individuals

Please tell us about your transportation needs by completing the service request form below. We will determine the availability of shuttles in your area and contact you with details. Some frequently asked questions are listed to the right. If you have other questions, please contact us.

We currently serve the south Chesapeake and Virginia Beach, VA area. Please contact us if you are located elsewhere in south Hampton Roads as we are continuously expanding our coverage area.

Our goal is to help families with their transportation concerns with dependable and affordable service. Unfortunately, we may find it necessary to turn down certain service requests if we are unable to properly meet those needs.

All information is kept confidential. Filling out this form does not obligate you to begin service.

Contact Information

Guardian name:

Guardian email:

Street address:

City:

State:

Zip code:

Subdivision:

Home phone:

Work phone:

Cell phone:

Child's name:

Medical conditions:

Allergies:

How did you hear about us?

We provide notification of your child's location via text message. Please provide a mobile phone number that can receive these alerts.

Text notification number:

Start service date:

End service date:

Days needed: *

AM M T W R F

PM M T W R F

Trip One Origin Information

Trip origin:

Origin contact name:

Origin street address:

City:

State:

Zip code:

Subdivision:

Contact phone:

Contact email:

Pickup time:

Trip One Destination Information

Trip destination:

Destination contact name:

Destination street address:

City:

State:

Zip code:

Subdivision:

Contact phone:

Contact email:

Drop off time:

Trip Two Origin Information

Trip origin:

Origin contact name:

Origin street address:

City:

State:

Zip code:

Subdivision:

Contact phone:

Contact email:

Pickup time:

Trip Two Destination Information

Trip destination:

Destination contact name:

Destination street address:

City:

State:

Zip code:

Subdivision:

Contact phone:

Contact email:

Drop off time:

I agree to follow the guidelines of Go Kid Go Shuttle LLC as outlined on the Policies and Services/Rates pages. I understand that my child will NOT be transported without first signing a Service Agreement that will be emailed or sent.

We cannot schedule service unless you agree to Go Kid Go Shuttle's guidelines.

Viriginia Beach VA based transportation for kids / children

Sign Up FAQs

1. How does your service work?

(a) We receive a request for shuttle services via our website; (b) We will determine the availability of shuttles in your area and will contact you with details; (c) For first time customers, a Service Agreement will be emailed or sent; (d) This Agreement must be signed and on file prior to service; (e) A service confirmation and invoice will be emailed; (f) Payment is made online; (g) Service begins!

2. How much notice is needed to start a new service?

We request at least 48 hours notice prior to beginning new customer service.

3. What happens if my child's schedule changes permanently for an existing service?

Please notify us within 24 hours of the scheduled pick-up. We will determine if a change of service can be accommodated. We require a new Sign Up form be submitted to reflect schedule changes. Note that new rates may apply depending on the service change.

4. What is your cancellation policy?

We require at least 4 hours notice prior to pick-up to cancel service for the day without additional fees provided you have also not exceeded your cancellation limit.

Honoring a seat reservation entails that GoKidGo Shuttle cannot seek additional customers on a route. As such, it is necessary for GoKidGo Shuttle to limit the number of cancellations prior to charging the agreed upon trip rate. The cancellation allowances are as follows:

Days a seat is reserved per month	Number of cancellations allowed per calendar month
1 - 10 days	1 cancellation
> 10 days	2 cancellations

5. How do I pay for the service?

Upon service confirmation, you will receive an email from Intuit PaymentNetwork that contains a detailed invoice and a link to submit payment information securely online. You are not required to maintain an Intuit account to complete the transaction.